Privacy Policy

Information We Collect

At lumivexandor, we collect information you provide directly to us when you create an account, use our stock market education platform, or contact us for support. This includes your name, email address, phone number, and educational preferences.

We also automatically collect certain information when you use our platform, including your IP address, browser type, operating system, and information about your usage patterns. This helps us understand how you interact with our educational content and improve your learning experience.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our stock market education services. Your data helps us personalize your learning journey and ensure you receive relevant educational content.

• Deliver personalized educational content and track your learning progress
• Send important updates about our platform, new courses, and educational opportunities
• Provide customer support and respond to your inquiries
• Analyze platform usage to improve our educational offerings
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations and protect our legitimate business interests

Information Sharing and Disclosure

We don't sell, trade, or rent your personal information to third parties. However, there are specific circumstances where we may share your information, always with appropriate safeguards in place.

All third parties we work with are required to maintain the same level of data protection that we provide. We conduct regular audits to ensure compliance with our privacy standards.

Your Rights and Choices

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information. We're committed to helping you exercise these rights.

Data Security and Protection

We take the security of your personal information seriously and have implemented comprehensive measures to protect it from unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments by independent third parties
• Multi-factor authentication options for account access
• Secure data centers with physical security measures and access controls
• Employee training on data protection and privacy best practices
• Regular backups with encrypted storage to prevent data loss

While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to address emerging threats and maintain the highest level of protection possible.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and provide you with continued access to your educational progress.

International Data Transfers

While lumivexandor primarily operates in Canada, some of our service providers may process your information outside of Canada. When this occurs, we ensure appropriate safeguards are in place to protect your information.

We only work with international service providers who demonstrate adequate levels of data protection, either through certification under recognized frameworks or through specific contractual protections that meet Canadian privacy standards.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of any material changes by email or through a prominent notice on our platform at least 30 days before the changes take effect.